Privacy Policy

Effective Date: February 10, 2025

At Everest Mobile Detailing, we value and respect the privacy of our customers. This privacy policy explains how we collect, use, and protect your personal information when you visit our website, everestmobiledetailing.com, and interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you book an appointment or contact us, we collect information such as your name, phone number, email address, and service details.
Payment Information: We use Wix's payment platform to process payments, so any billing information entered during the payment process is securely handled by Wix.
Website Usage Data: We may collect non-personal information, such as your IP address, browser type, device type, and interaction with our website, through cookies and tracking technologies.
Photographs: We may take photographs of your vehicle during the detailing process to showcase our services on social media platforms or our website. These photographs may include identifiable images of your vehicle, but no personal information will be shared without your consent.

2. How We Use Your Information

We use your information for the following purposes:

To process your service requests and appointments.
To send you appointment reminders or updates related to your service.
To respond to your inquiries and provide customer support.
To improve our website and services based on your usage and feedback.
To showcase our services on social media or our website by sharing photographs of your vehicle (with your consent).
To comply with legal requirements and protect the security of our website and services.

3. Photographs and Social Media Consent

By using our services, you agree that we may take and use photographs of your vehicle for marketing and promotional purposes, including posting on our social media channels or website. If you do not wish to have your vehicle photographed or featured, please inform us prior to the service. We will respect your preference and will not use any images of your vehicle without your explicit consent.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in running our business, such as payment processors, email marketing services, or website analytics tools. These third parties are obligated to protect your information and use it only for the purposes for which it was provided.

We may also disclose your information if required by law or in response to a legal request.

5. Security

We take reasonable steps to protect your personal information, including using encryption and other security measures when processing sensitive data, such as payment information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Cookies

Our website may use cookies to improve your experience and gather data about your usage. Cookies are small files stored on your device that help us personalize your experience and analyze website traffic. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections or updates to your personal information.
Request that we delete your personal information, subject to certain legal restrictions.

To exercise these rights, please contact us at everestmobiledetailing@gmail.com.

8. Third-Party Links

Our website may contain links to third-party websites. These external sites are not under our control, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Effective Date." By continuing to use our services after changes are posted, you accept the updated policy.

10. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:

Everest Mobile Detailing
Email: everestmobiledetailing@gmail.com
Phone: 780-920-5259